Where is Zarai Imports located?
Zarai Imports is located at 1724 W 18th St, Chicago, IL 60608, United States.
What products do you sell online?
Our online store currently offers women’s blouse dresses, women’s dresses, and men’s short sleeve shirts. We plan to add more products in the future.
Do you ship within the United States?
Yes. We currently ship orders within the United States.
How much does shipping cost?
Standard shipping is free for orders shipped within the United States.
How long does delivery take?
Orders usually take 1–3 business days to process and 5–8 business days in transit. The estimated total delivery time is 6–11 business days.
When will my order be processed?
Orders are processed Tuesday through Saturday. Our daily order cut-off time is 5:00 PM Central Time (Chicago).
Can I track my order?
Yes. Tracking information is provided after your order has been shipped. It may take some time for the carrier tracking system to update.
Can I return my order?
Yes. Eligible products can be returned within 30 days of delivery. Items must be new, unused, and in their original condition and packaging.
Are custom or personalized items returnable?
No. Custom orders, personalized items, and special-order products are not eligible for standard returns unless the item is defective or there is an error on our part.
How long does a refund take?
After your return is received, reviewed, and accepted, we process the refund within 7 business days to the original payment method.
Do you accept exchanges?
Yes. We accept eligible exchanges. For a faster exchange, we recommend returning the original item first and placing a new order for the replacement.
How can I contact Zarai Imports?
Address: 1724 W 18th St, Chicago, IL 60608, United States
Phone: +1 7732977077
Email: contact@zaraiimports.us
Business Hours: Tuesday to Saturday - 11 AM to 6 PM (Sunday & Monday - Closed(GMT-06:00) Central Standard Time (Chicago)