Privacy policy

At Zarai Imports, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website, place an order, or contact us.

Information We Collect

When you place an order or contact us, we may collect information such as your name, billing address, shipping address, email address, phone number, order details, and information needed to process your payment.

We may also collect basic technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website activity.

How We Use Your Information

We may use your information to process and fulfill orders, arrange shipping, provide order updates, respond to customer questions, process returns and refunds, improve our website and services, prevent fraudulent transactions, and meet applicable legal or business requirements.

We may also use your email address to send important information related to your orders and customer service requests.

Payment Information

Payments are processed through our payment processing system and applicable payment providers. We do not ask customers to send complete card numbers, security codes, passwords, or other sensitive payment information by email or phone.

Payment providers may process payment information according to their own privacy and security practices.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

Sharing of Information

Zarai Imports does not sell or rent your personal information.

We may share necessary information with service providers that help us operate our business, such as payment processors, shipping providers, website hosting services, customer support services, analytics providers, and fraud prevention services.

We may also disclose information when required by law, legal process, or to protect our customers, business, website, or legal rights.

Protection of Your Information

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

Information Retention

We keep personal information for as long as reasonably necessary to process orders, provide customer service, maintain business records, handle returns or disputes, meet legal obligations, and protect our business interests.

When information is no longer needed for these purposes, it may be securely deleted or otherwise handled according to applicable requirements.

Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including requesting access to certain information, asking for corrections, or requesting deletion of eligible information.

You may contact Zarai Imports if you have a privacy-related question or request.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to address the information.

Changes to This Privacy Policy

Zarai Imports may update this Privacy Policy when our business practices, website, services, or applicable requirements change.

The updated policy will be published on our website and will apply from the date it is posted.

Contact

If you have any questions or concerns please contact us using information below:

Address: 1724 W 18th St, Chicago, IL 60608, United States
Phone: +1 7732977077
Email: contact@zaraiimports.us

Business Hours: Tuesday to Saturday - 11 AM to 6 PM (Sunday & Monday - Closed(GMT-06:00) Central Standard Time (Chicago)